Section 1 - Scope and subject matter
(1) These General Terms and Conditions (“Terms”) apply to all contractual relationships and pre-contractual negotiations between LexLogik UG (haftungsbeschränkt), Mahlgasse 4, 88339 Bad Waldsee, Germany (“Provider”) and its customers (“Customer”) in connection with use of the “LexLogik” software (“Software”). Deviating or conflicting terms of the Customer shall not apply unless the Provider expressly agrees to them in writing.
VAT ID (Germany): DE460852323
(2) The contract covers paid or unpaid (trial) access to the Software over the internet (Software as a Service - SaaS) and provision of storage on dedicated sovereign servers of the Provider located in the Federal Republic of Germany.
(3) The Software supports AI-assisted analysis, OCR and data extraction from documents for business purposes, in particular for law firms and legal departments.
(4) LexLogik’s offering is directed exclusively at entrepreneurs within the meaning of German law (section 14 of the German Civil Code, Bürgerliches Gesetzbuch - BGB), legal persons under public law and special funds under public law.
Section 2 - Provider’s services
(1) The Provider makes the Software available to the Customer as SaaS via the internet in the current version. Access is via a current mainstream web browser.
(2) The functional scope depends on the licence model chosen:
- a) LexLogik Counsel: single-user licence for specialised solicitors and boutiques.
- b) LexLogik Professional: firm licence for teams with extended collaboration features.
- c) LexLogik Enterprise: bespoke solution with API connectivity and dedicated server instance.
(3) Fair use: To maintain stability, the following monthly limits apply:
- LexLogik Counsel: up to 5,000 images and 10,000 PDF pages per month.
- LexLogik Professional: up to 25,000 images and 50,000 PDF pages per month.
(4) Where limits are persistently or extremely exceeded in a way that threatens system integrity or performance for others, the Provider may temporarily throttle processing or offer an upgrade to Enterprise.
(5) The Provider targets 99% annual average availability, excluding necessary maintenance and outages outside its control (e.g. internet disruptions).
(6) The Software runs on sovereign infrastructure in Germany. Content data for processing is not transferred to third-country processors outside the EU/EEA (in particular the USA).
(7) Sovereign AI infrastructure: analysis uses AI models instantiated solely on the Provider’s own infrastructure in Germany. No routing of Customer content to third-country AI APIs (including US cloud AI) occurs.
Section 2A - Licence models and user numbers
(1) The chosen package (Counsel or Professional) and number of user seats determine the contractual scope of use.
(2) LexLogik Counsel is a single-user licence strictly limited to one named user. Sharing credentials or communal use by several persons is prohibited.
(3) LexLogik Professional is a firm licence limited to the number of users booked at purchase. Each seat is personal and may only be used by the registered employee.
(4) The Customer shall notify the Provider without delay if user numbers increase permanently so the licence can be adjusted.
(5) In case of proven misuse (e.g. systematic shared use of a single-account across a whole office), the Provider may terminate extraordinarily or re-rate the Customer to the appropriate higher tier and invoice the difference.
Section 3 - Scope of use and rights
(1) For the contract term the Provider grants a simple, non-exclusive, non-sublicensable, non-transferable right to use the Software as intended via the internet.
(2) Use is limited to the Customer’s own business purposes. Provision to third parties or use for third parties (e.g. ASP for other firms) is prohibited.
(3) The Customer may not copy, decompile or reverse engineer the Software except where mandatory law permits (for example sections 69d and 69e of the German Copyright Act, Urheberrechtsgesetz).
Section 4 - Customer obligations and duty of review
(1) The Customer shall protect access credentials using appropriate measures and instruct staff accordingly.
(2) Special duty of review for AI outputs:
The Customer acknowledges that the Software uses AI methods that carry inherent error risks (e.g. misinterpretation or “hallucinations”).
- The Customer must verify all outputs (deadlines, amounts, dates, extracted passages) for accuracy and completeness.
- The Software is an efficiency tool only and does not replace professional legal judgement.
- The Provider does not warrant substantive legal correctness of AI-generated results.
(3) The Customer bears sole responsibility for complying with professional confidentiality duties (in particular the Solicitors Acts 1954-2015 and the Law Society of Ireland Guide to Professional Conduct). The Provider supports this through a technical architecture meeting confidentiality requirements and by offering a Data Processing Agreement (DPA) under Article 28 GDPR (see Section 7).
(4) Responsibility for source material:
The Customer is solely responsible for technical quality, legibility and completeness of uploaded documents. OCR and analysis quality depend on resolution, alignment and image quality. Errors caused by poor source material do not constitute a defect in the Software.
Section 5 - Remuneration and payment
(1) Prices published on the Provider’s website at contract conclusion or individually agreed prices apply. All prices are net plus applicable VAT.
(2) Fees are payable monthly in advance. Invoices are issued electronically (PDF).
(3) Price variation: The Provider may adjust prices with six (6) weeks’ notice to the end of a calendar month. If the increase exceeds 10%, the Customer has a special right to terminate effective when the increase takes effect. The Provider will highlight this right in the change notice.
Section 6 - Warranty and liability
(1) Because the Software relies on AI and probabilistic methods, isolated recognition errors or OCR deviations do not constitute a defect. The Provider owes provision of a state-of-the-art tool, not error-free results in every individual case.
(2) Unlimited liability applies for intent, gross negligence and injury to life, body or health.
(3) For slight negligence breaching a cardinal obligation, liability is limited to foreseeable, typical contractual loss and capped at fees paid in the twelve months before the incident.
(4) No archiving: LexLogik is a processing tool, not an audit-proof archive system as required under Revenue Commissioners record-keeping requirements and the Law Society of Ireland file-retention guidance where applicable. The Customer must retain and archive documents outside the Software. Liability for data loss is excluded where adequate backups by the Customer would have prevented the loss.
(5) During a free trial, liability is limited to intent and gross negligence.
Section 7 - Data protection and confidentiality
(1) The Provider processes personal data and Customer documents exclusively on servers in Germany (subject to agreed subprocessors and frontend delivery via Cloudflare as described in the Privacy Policy).
(2) The parties conclude a Data Processing Agreement (DPA) under Article 28 GDPR and the Irish Data Protection Act 2018, which forms part of the contract. Processing takes place in the EU/EEA; no routine transfer of Customer content to third countries occurs.
(3) Because the offering addresses professionals subject to a duty of confidentiality and legal professional privilege (e.g. Irish solicitors regulated by the Law Society of Ireland), the Provider undertakes strict confidentiality regarding all client matter data accessed in performing the contract. Technical and organisational measures and subprocessor agreements align with requirements for engaging service providers in a legal-services context.
(4) The Customer shall only transmit personal data or client confidential information if an adequate contractual basis - in particular the DPA under paragraph (2) - is in place and applicable professional rules on engaging suppliers are observed.
Section 8 - Term and termination
(1) Unless agreed otherwise, contracts run for an indefinite period with monthly billing cycles.
(2) Notice period is one week to the end of the respective billing month.
(3) Notice may be given in text form (e.g. email) or via the cancellation function in the customer portal.
(4) On termination, access ends. The Provider will irrevocably delete stored Customer data after 30 days unless statutory retention obligations prevent deletion. The Customer must export data before contract end. The Software is not a permanent archive. The Customer remains responsible for Solicitors Acts 1954-2015 (including file retention), Law Society of Ireland professional conduct rules and Revenue Commissioners retention requirements as applicable.
Section 9 - LexLogik API (Enterprise)
(1) When using the LexLogik API, the Customer shall protect API keys using appropriate measures and is liable for use and costs arising from its keys.
(2) API use is subject to volume limits in the Enterprise agreement. Abuse threatening stability (e.g. denial-of-service via faulty scripts) may result in immediate suspension.
(3) No reverse engineering or AI training on LexLogik data:
Using the API for data mining, scraping or collecting training data for machine-learning / AI models is strictly prohibited. The Customer may not use outputs or data structures to develop or validate competing services or to fine-tune third-party LLMs.
Section 10 - Final provisions
(1) The contract is governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the Customer is a merchant, legal person under public law or special fund under public law, exclusive jurisdiction for all disputes arising from this contract shall be the Provider’s statutory seat (Ravensburg, Germany), subject to mandatory provisions on jurisdiction.
(3) Reference customers and discretion: The Provider will not name the Customer as a reference without prior written consent (e.g. email). Consent may be revoked for the future without giving reasons.
(4) Should individual provisions be or become invalid, the remainder stays in force (severability).
As of: June 2026